Last Updated: April 21, 2026
These terms of service (“Terms of Service” or “Terms”) govern the relationship between you and Brightlamp, Inc. (“Brightlamp” or “us” or “we”) regarding your use of our products and services, which includes the applications “Reflex,” “Reflex Pro,” “Reflex Telehealth,” and any other Reflex-related software used to measure the pupillary light reflex, related applications for mobile devices, and Brightlamp’s websites (collectively, the “App”). In these Terms of Service, “Brightlamp” means Brightlamp, Inc., located at 17437 Carey Rd. Box 230, Westfield, IN 46074.
Use of the App is also governed by Brightlamp’s Privacy Policy, which is incorporated herein by reference. The Privacy Policy describes how we collect, use, disclose, and protect information relating to both Practitioners and Patients, including our obligations under HIPAA when acting as a Business Associate. We encourage you to read our Privacy Policy carefully and use it to make informed decisions.
By creating an account or accessing and using the App, you accept and agree to be bound by these Terms of Service and consent to the collection, use, and storage of your information as outlined in our Privacy Policy.
Brightlamp reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms of Service and Privacy Policy at any time, by posting the amended Terms of Service or Privacy Policy on the App or on Brightlamp’s website. You may also be given additional notice, such as an email message, of any changes. You will be deemed to have accepted such changes by continuing to use the App. Except as otherwise stated, all amended terms shall automatically be effective 30 days after they are initially posted.
This agreement may not be otherwise amended except in a writing, signed by you and us. For purposes of this provision, writing does not include an email message and a signature does not include an electronic signature.
If at any point you do not agree to any portion of the then-current version of our Terms of Service, our Privacy Policy, or any other Brightlamp policy, rules, or code of conduct relating to your use of the App, your license to use the App shall immediately terminate and you must immediately stop using the App.
Subject to your agreement and continuing compliance with these Terms of Service, the Privacy Policy, and any other relevant Brightlamp policies, Brightlamp grants you a non-exclusive, non-transferable, revocable limited license to access and use the App through your mobile device for professional clinical purposes in connection with your licensed healthcare practice.
The App is intended for use by licensed healthcare professionals. By accessing or using the App, you represent and warrant that:
You may be required to register an account on the App (“Account”). You are responsible for providing accurate, current, and complete registration information and for maintaining the accuracy of such information.
The following restrictions apply to the use of the App:
You shall not share your Account or login credentials with others. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify Brightlamp immediately of any unauthorized use of your Account.
You agree that you will not, under any circumstances:
WITHOUT LIMITING ANY OTHER REMEDIES, BRIGHTLAMP MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE APP IF YOU ARE FAILING TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE APP, WITH OR WITHOUT NOTICE TO YOU.
Brightlamp offers licensed healthcare professionals free access to Reflex for 14 days. As a free trial user, you are not enrolled in a subscription for Reflex. During that time, you are not under any obligation and will not be charged. Your Account will expire at the end of the trial period unless you decide to subscribe.
If you subscribe, your subscription will be charged to your default payment method on file. At the end of the term, unless you cancel, your subscription will automatically renew. You will be charged the regular price of your subscription within 24 hours prior to the end of the current term.
Cancellation: You can turn off automatic renewal at any time through your Account settings, but you must do so at least 24 hours before the end of the current term to avoid being charged for the next renewal period. Refunds will not be provided for the unused portion of any term.
The App (including without limitation any titles, computer code, themes, objects, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, documentation, algorithms, and measurement methodologies) are copyrighted works owned by Brightlamp. Brightlamp reserves all rights, including without limitation all intellectual property rights or other proprietary rights, in connection with the App.
You are solely responsible for all Patient data and clinical assessment data entered into or generated through the App. Brightlamp does not verify, validate, or endorse the clinical accuracy of any data entered by Practitioners. You are responsible for ensuring that your use of the App complies with all applicable laws, regulations, and professional standards, including but not limited to patient consent and medical records requirements.
If you are a Covered Entity or acting on behalf of a Covered Entity under HIPAA, you acknowledge that Brightlamp may act as a Business Associate with respect to Protected Health Information processed through the App. Use of the App in connection with Protected Health Information may require execution of a Business Associate Agreement. Please refer to our Privacy Policy for additional information regarding our HIPAA compliance practices.
YOUR INFORMATION, INCLUDING PUPILLARY METRICS, DE-IDENTIFIED EYE VIDEOS, AND THE CONTENTS OF YOUR COMMUNICATIONS WITH BRIGHTLAMP MAY BE ACCESSED AND MONITORED AS NECESSARY TO PROVIDE THE APP AND MAY BE DISCLOSED: (I) WHEN WE HAVE A GOOD FAITH BELIEF THAT WE ARE REQUIRED TO DISCLOSE THE INFORMATION IN RESPONSE TO LEGAL PROCESSES; (II) TO SATISFY ANY APPLICABLE LAWS OR REGULATIONS; (III) WHERE WE BELIEVE THAT THE APP IS BEING USED IN THE COMMISSION OF A CRIME; (IV) WHEN WE HAVE A GOOD FAITH BELIEF THAT THERE IS AN EMERGENCY THAT POSES A THREAT TO HEALTH AND/OR SAFETY; AND (V) IN ORDER TO PROTECT THE RIGHTS OR PROPERTY OF BRIGHTLAMP. FOR FULL DETAILS ON DATA SHARING, SEE OUR PRIVACY POLICY.
It is Brightlamp’s policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”). If you believe that your copyrighted work has been copied in a way that constitutes infringement, please provide notification to Brightlamp at the address listed in Section 9.
You understand that the App is an evolving product. Brightlamp may require that you accept updates to the App you have installed on your mobile device. You acknowledge that certain updates may be necessary for continued use of the App and for the App to function as intended.
YOU EXPRESSLY AGREE THAT USE OF THE APP IS AT YOUR SOLE RISK AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
BRIGHTLAMP DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. BRIGHTLAMP DOES NOT MAKE ANY WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY MEASUREMENTS, RESULTS, OR DATA OBTAINED THROUGH THE APP.
THE APP IS A MEASUREMENT TOOL ONLY. BRIGHTLAMP DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSES, OR TREATMENT RECOMMENDATIONS THROUGH THE APP. ALL CLINICAL DECISIONS BASED ON DATA OBTAINED THROUGH THE APP ARE THE SOLE RESPONSIBILITY OF THE LICENSED HEALTHCARE PROFESSIONAL.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BRIGHTLAMP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR PATIENT OUTCOMES, IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE APP.
IN NO EVENT SHALL BRIGHTLAMP’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OF SERVICE OR THE APP EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO BRIGHTLAMP IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Brightlamp, its affiliates, contractors, employees, agents, and its third-party suppliers, licensors, and partners from any claims, losses, damages, and liabilities, including reasonable legal fees and expenses, arising out of your use or misuse of the App, your violation of these Terms of Service, or your violation of any applicable law or regulation, including but not limited to HIPAA, state licensure requirements, or patient privacy laws.
If a dispute arises between you and Brightlamp, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. We encourage you to contact us first so we may attempt to resolve the dispute informally.
These Terms of Service and any dispute arising out of or related to them or the App shall be governed in all respects by the laws of the State of Indiana, without regard to its conflict of laws principles. You agree that any claim or dispute not subject to arbitration under Section 6.3 must be resolved exclusively by a state or federal court located in Marion County, Indiana. You consent to the personal jurisdiction of such courts.
For any claim where the total amount in controversy does not exceed $10,000, the party requesting relief may elect to resolve the dispute through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. Arbitration shall be conducted on an individual basis only. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BRIGHTLAMP AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
You and Brightlamp agree that if any portion of these Terms of Service is found to be illegal or unenforceable, such provision shall be ineffective solely to the extent of such determination of illegality or unenforceability without affecting the validity and enforceability of the remaining provisions.
Brightlamp may assign or delegate these Terms of Service, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms of Service without Brightlamp’s prior written consent.
These Terms of Service, together with the Privacy Policy and any applicable Business Associate Agreement, constitute the entire agreement between you and Brightlamp with respect to the App and supersede all prior or contemporaneous communications and proposals, whether oral or written.
The failure of Brightlamp to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
Brightlamp shall not be liable for any failure or delay in performing its obligations under these Terms of Service due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemic, internet or telecommunications failures, or third-party service outages.
All notices given by you or required from you under these Terms of Service shall be in writing and addressed to: